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Banks in Singapore train employees to spot romance scams

Malaysian-Ringgit-375x150A flustered elderly woman walked into an OCBC bank branch in Singapore. Her “friend” was in trouble in Malaysia, and she wanted to send him money.

The woman knew her “friend” from the Internet. His bank details didn’t match his name. And if he was locked up by the police, how was he able to call the woman?

The bank customer service representative, Kristie Chiang, spent hours talking to the woman, trying to convince her that the request for money was a scam. Finally, the woman agreed to file a report with the police.

According to another employee, the bank continually trains them to watch out for romance scams, which is a massive problem in Asia.

Conflicting bank details raise alarm of love scam, on tnp.sg.

 



1 Comment on "Banks in Singapore train employees to spot romance scams"

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  1. Sunnygal says:

    I’m glad to hear the banks are doing this to protect women financially from exploiters. Good for them.



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